Course Cancellation Policy
The Learning Platform reserves the right to cancel, reschedule or combine programs that do not meet the minimum participant requirement. In the event of a cancellation, each affected participant will be notified concerning the cancellation or alternative(s).
Course Drop Policy
The Learning Platform reserves the right to drop a student that does not meet the minimum participation requirement prescribed for each given non-credit course or program. In the event of a student being dropped, the affected student will be notified concerning the drop and if an appropriate refund will be issued (see Non-Credit Refund Policy).
Course Refund Policy
To receive a refund (minus non-refundable course materials costs, if applicable) you must email a withdrawal request to info@TheLearningPlatform.com. Refunds will be processed in accordance with the following policies and schedules:
ASCM 12-Week Course Tuition Refund Schedule
Initial participation is required by no later than the end of the fifth day of a course. If a student does not participate in a class session by the end of the fifth day of a course, non-participation may result in the student being automatically dropped at which time a 100% refund will be processed and awarded to the student. Refunds (minus non-refundable course materials costs, if applicable) are awarded according to the following refund schedule.
A refund only applies to the cost of the Extension School instruction and does not apply to course materials. A refund does not include the ACSM learning system, ACSM exam, and ACSM license. A refund will only be granted for the portion of the course related to the Extension School instruction.
|
Withdrawal Request Date |
Tuition Refund Percentage |
|
Before or During Week 1 |
100% |
|
During Week 2-3 |
75% |
|
During Weeks 4-6 |
50% |
|
During Weeks 7-12 |
No Refund |
Cohort-Based Online Courses or Programs Refund Schedule
All cohort-based online courses and programs require initial participation by no later than the end of the fifth day of a course. If a student does not participate in a class session by the end of the fifth day of a course, non-participation may result in the student being automatically dropped at which time a 100% refund will be processed and awarded to the student. Refunds (minus non-refundable course materials costs, if applicable) are awarded according to the following refund schedule.
|
Withdrawal Request Date |
Tuition Refund Percentage |
|
Prior to submission of the first assignment/class session. |
100% |
|
Up to and including completing the first quartile (25%) |
75% |
|
After completing up to the second quartile (more than 25% but less than 50%) |
50% |
|
After completing up to the third quartile (more than 50% but less than 75%) |
25% |
|
After completing the third quartile (75%) or more |
No refund |
Self-Paced Online Courses or Programs Tuition Refund Schedule
No refund will be granted upon gaining access to a self-paced online course or program. An exception is granted to residents of Virginia who may request a refund according to the following refund schedule.
|
|
Tuition Refund Percentage |
|
Prior to submission of the first assignment. |
100% |
|
Up to and including completing the first quartile (25%) |
75% |
|
After completing up to the second quartile (more than 25% but less than 50%) |
50% |
|
After completing up to the third quartile (more than 50% but less than 75%) |
25% |
|
After completing the third quartile (75%) or more |
No refund |
For more information contact: info@TheLearningPlatform.com