Course Cancellation Policy

The Learning Platform reserves the right to cancel, reschedule or combine programs that do not meet the minimum participant requirement. In the event of a cancellation, each affected participant will be notified concerning the cancellation or alternative(s).

Course Drop Policy

The Learning Platform reserves the right to drop a student that does not meet the minimum participation requirement prescribed for each given non-credit course or program. In the event of a student being dropped, the affected student will be notified concerning the drop and if an appropriate refund will be issued (see Non-Credit Refund Policy).

Course Refund Policy

To receive a refund (minus non-refundable course materials costs, if applicable) you must email a withdrawal request to info@TheLearningPlatform.com. Refunds will be processed in accordance with the following policies and schedules:

ASCM 12-Week Course Tuition Refund Schedule

Initial participation is required by no later than the end of the fifth day of a course. If a student does not participate in a class session by the end of the fifth day of a course, non-participation may result in the student being automatically dropped at which time a 100% refund will be processed and awarded to the student. Refunds (minus non-refundable course materials costs, if applicable) are awarded according to the following refund schedule. 

A refund only applies to the cost of the Extension School instruction and does not apply to course materials. A refund does not include the ACSM learning system, ACSM exam, and ACSM license. A refund will only be granted for the portion of the course related to the Extension School instruction.

Withdrawal Request Date

Tuition Refund Percentage

Before or During Week 1

100%

During Week 2-3

75%

During Weeks 4-6

50%

During Weeks 7-12

No Refund

Cohort-Based Online Courses or Programs Refund Schedule

All cohort-based online courses and programs require initial participation by no later than the end of the fifth day of a course. If a student does not participate in a class session by the end of the fifth day of a course, non-participation may result in the student being automatically dropped at which time a 100% refund will be processed and awarded to the student. Refunds (minus non-refundable course materials costs, if applicable) are awarded according to the following refund schedule. 

Withdrawal Request Date

Tuition Refund Percentage

Prior to submission of the first assignment/class session.

100%

Up to and including completing the first quartile (25%)

75%

After completing up to the second quartile (more than 25% but less than 50%)

50%

After completing up to the third quartile (more than 50% but less than 75%)

25%

After completing the third quartile (75%) or more

No refund

Self-Paced Online Courses or Programs Tuition Refund Schedule

No refund will be granted upon gaining access to a self-paced online course or program. An exception is granted to residents of Virginia who may request a refund according to the following refund schedule. 


Withdrawal Request Date

Tuition Refund Percentage

Prior to submission of the first assignment.

100%

Up to and including completing the first quartile (25%)

75%

After completing up to the second quartile (more than 25% but less than 50%)

50%

After completing up to the third quartile (more than 50% but less than 75%)

25%

After completing the third quartile (75%) or more

No refund

For more information contact: info@TheLearningPlatform.com